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Privacy Policy

This Privacy Notice aims to give you information on how we at collect and process your personal data when you use our website, including when you make a purchase or interact with us online. We are committed to ensuring the privacy of our customers at all times.

Who We Are

Donaghys Shoes Ltd is a company registered in Northern Ireland (Company Number : NI613874) with a registered office at
25-31 Newry Street, Banbridge, BT32 3EA


Information Collected By Us

If you have registered an account with us, or placed an order with us, we will have your email address, telephone number, postal address and the method you chose to make your purchase with.

If you use Facebook to create an account on our website and no longer wish to use this service you can cancel as follows -


  • Scroll down, tap Settings, then tap Apps and Websites.
  • Tap Logged in with Facebook.
  • Tap the app or website that you want to remove.
  • Below the name of the app or website, tap Remove.
  • Tap Remove again to confirm.


    How We Use Your Personal Information

    Category of personal data

    Purpose for processing

    Legal basis under GDPR

    Name and contact details

    Deliver your purchase to you.

    Send you service messages by email, such as order updates.

    Send you information by email about our new product or services.

    Fraud prevention and detection.

    Performance of a contract

    Performance of a contract


    Legal obligation

    Date of Birth

    Fraud prevention and detection.

    Legal obligation

    Payment information (we do not store this information)

    (Credit Card payments are processed via Klarna& Paypal transactions via Paypal)

    Take payment and issue refunds.

    Fraud prevention and detection.

    Performance of a contract

    Legal obligation

    Who we share your information with

    At Donaghys we will NEVER sell your information to third parties, marketing companies or services.


    We share your data with the following categories of companies as an essential part of providing our services to you -


    • Delivery companies.
    • Order packers.
    • Payment service providers.
    • Professional service providers such as our website host who help us run our business.
    • Credit reference agencies, law enforcement and fraud prevention agencies to help tackle fraud.


        By making an order to purchase goods you consent to your information being used for the above purposes.  Donaghys will NEVER sell or share your information with other third parties.


        Newsletter and Email Marketing

        We will use your contact details to send you information about our products and services from time to time if you have consented to be contacted during your interactions with us. We use may use relevant information such as email open rates so we can measure and understand the effectiveness of the advertising we serve to you and to continue to deliver relevant information.  If you wish to no longer receive emails from us please drop an email to or use the unsubscribe button on our email.


        How long we will keep your information for

        We will hold on to your information as long as you hold your account with us or as long as needed to provide our services to you. 

        If reasonably necessary or required by law, regulatory requirements, to resolve disputes, or prevent fraud we may also keep hold of your information as required, even after you have closed your account or it is no longer required to provide services to you.